top of page

Privacy Policy

Last updated September 22, 2023.

 

This Privacy Policy outlines how MY IT BRAIN, LLC, referred to as "we," "us," or "MY IT BRAIN," collects, uses, discloses, and protects personal information obtained from clients, website visitors, and users of our IT services.

1. Information Collected

We may collect the following types of personal information:

  • Contact Information: Names, email addresses, phone numbers, and postal addresses.

  • User Credentials: Usernames, passwords, and other authentication details for accessing our services.

  • Service Usage Data: Information about the use of our IT services, including logs, error reports, and performance metrics.

  • Payment Information: Billing details, credit card numbers, and other payment-related information for processing transactions.

  • Device and Network Information: IP addresses, device types, operating systems, and browser details for optimizing service delivery.

2. Purpose of Data Collection

We collect and use personal information for the following purposes:

  • Providing IT services and support to clients.

  • Communicating with clients regarding service updates, inquiries, and technical issues.

  • Processing payments and managing billing accounts.

  • Improving and optimizing our IT services.

  • Ensuring the security and integrity of our systems and networks.

3. Data Sharing

We do not sell, trade, or otherwise transfer personal information to third parties without explicit consent, except for the purpose of providing agreed-upon services or complying with legal requirements.

4. Data Security

We implement industry-standard security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, firewalls, regular security assessments, and access controls.

5. Data Retention

We retain personal information for the duration necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and gather information about website usage. Users can manage cookie preferences through their browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

8. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be reflected on this page.

9. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us at:

MY IT BRAIN, LLC [Address] [Contact Information]

By using our IT services and visiting our website, you consent to the terms outlined in this Privacy Policy.

Need Our Assistance? Give Us a Call Now!
bottom of page