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  • What services does MY IT BRAIN offer?
    We specialize in comprehensive Managed Technology Services, including IT Support, Secure Managed Wi-Fi, Business VoIP Solutions, Surveillance and Access Control Systems, Low-Voltage Infrastructure, and Cybersecurity. Our solutions are tailored for commercial buildings, hospitality venues, residential properties, and healthcare environments—ensuring reliable connectivity, security, and IT performance across all critical systems.
  • Who does MY IT BRAIN typically work with?
    We support businesses of all sizes—from small offices to large multi-site operations—by providing tailored technology solutions that align with their industry needs. Our clients include property managers seeking reliable access control and surveillance, hospitality operators who depend on fast and secure Wi-Fi and VoIP systems, healthcare providers requiring compliant and robust IT infrastructure, and commercial developers looking for structured cabling, smart building integration, and turnkey low-voltage installations. We understand the unique demands of each sector and deliver scalable, proactive support to keep operations running smoothly.
  • What Managed IT service models does MY IT BRAIN offer?
    Our Managed IT services are available in two flexible engagement models, designed to align with your business structure and technology needs: Fully Managed – Ideal for businesses looking for a trusted partner to handle all aspects of IT and network operations. We take full responsibility for your infrastructure, support, security, backups, and day-to-day tech management—so you can focus on running your business. Co-Managed – Designed for organizations with an existing IT team that needs additional support. Whether it’s for help desk overflow, cybersecurity, compliance audits, patching, or special projects, we work alongside your internal staff to strengthen your IT capabilities and reduce workload.
  • Does MY IT BRAIN offer Managed Solutions for multi-unit properties or businesses?
    Yes, MY IT BRAIN offers fully managed technology solutions specifically designed for multi-unit properties and businesses. We provide end-to-end support for infrastructure, Secure Managed Wi-Fi, VoIP and Communications Systems, CCTV and Access Control, Structured Cabling, and IT support—all tailored for environments like residential communities, hotels, healthcare facilities, and commercial buildings. Our services ensure reliable connectivity, centralized management, and proactive monitoring across all units and common areas. Whether you’re managing 10 units or 200, we help streamline your technology so you can focus on operations—not troubleshooting.
  • What business communication solutions does MY IT BRAIN offer?
    We deliver end-to-end communication systems including VoIP phone systems, video conferencing, mobile apps, softphones, team messaging, voicemail-to-email, and unified communications platforms—all designed to keep your teams connected and your operations running smoothly.
  • Can MY IT BRAIN help modernize or replace my legacy phone system?
    Yes. We manage the entire upgrade process from start to finish. This includes assessing your current system, porting phone numbers, provisioning desk phones or mobile apps, setting up call flows and auto attendants, and integrating with tools like CRMs if needed. We also train your team and provide ongoing support to ensure a smooth transition with zero downtime.
  • Can MY IT BRAIN help integrate communication tools with our CRM or helpdesk?
    Yes. We can integrate phone systems and messaging with platforms like HubSpot, Zoho, Salesforce, or custom CRMs to streamline workflows, track calls, and boost customer service.

HAPPY CUSTOMERS

 Hear What Our Clients Say

Great work! The team is solid, efficient and knowledgeable. They have become familiar with what and how we do it. As a result, they have helped us streamline our processes, create efficiencies and are always an email or phone call away. We are lucky to be able to count on them for our IT business needs!

LIZANDRA PEREZ

Managing Partner, The Localization Factory

Working with MY IT BRAIN means we get all of the support we need and always receive top-notch customer service and trustworthy IT management. When we have issues, MY IT BRAIN is quick to resolve them and my team is able to stay on track and be productive. With MY IT BRAIN, we’re in good hands – they’re worth every dime!

JIMMY PUMARIEGA

Sales Director, Dex Imaging

Installed our security cameras at our business as well as updating some network issues. Great company, always on time, pleasure to work with, quick to respond and follow up on all questions, detailed, honest, and great quality workmanship. Highly recommend!

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CARLA R. FRISHMAN

Owner, Brickell Bay Animal Hospital

WE APPRECIATE YOU

SUCCESS, our proposal for your business.

The success of our long-term business relationships is the result of the effort to build trust, loyalty and good communication with each client. That is why we are committed to providing the best IT experience to each of our customers; and we are especially grateful for each new opportunity.

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We make the difference not by giving you what you expect, but what you deserve, a consistently high-quality service.

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Adrian Tregent

Founder | MY IT BRAIN

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